For programs
Hospitals · residential · community · specialtyFor the programs that receive complex patients.
Psychiatric hospitals, residential, community and specialty programs. Featherglass turns the history a patient arrives with into work your team can review, and carries it to the next level of care.
01Where it helps
Intake · step-down · handoffThe work your team does at every door.
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Intake
Complex intake
Assemble a reviewable clinical picture from the records a patient arrives with, including long, scanned and handwritten records.
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Step-down
Summaries at every step-down
Carry the course of treatment, the response and the questions still open into a discharge summary or step-down narrative, ready to review and edit.
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Handoff
One record your teams share
Your clinicians work from one record, and authorized colleagues in referring and receiving organizations can access it and contribute. A patient permissions portal is on our roadmap.
02Organizational value
Clinical work · organizational valueWhat it means for your program.
Deep coordination changes the daily work: clinicians share the history, reasoning, changes and open questions they need. That daily work is where the organizational value comes from.
WhereWork the platform supportsOrganizational value
Documentation
Preparing notes, histories and treatment summaries
Less repeated reconstruction and documentation work, and more capacity for clinical work.
Handoffs
Sharing clinical understanding
Less chasing and repetition, and better preparation for encounters and handoffs.
Admissions
Coordinating referrals, admissions and discharges
A stronger basis for timely decisions, and dependable relationships between referring and receiving teams.
Complex care
Supporting complex care across organizations
More useful clinical and care-management effort, with relevant knowledge available to the people who need it.
For community behavioral health organizations, including CCBHCs, the same record supports coordination among outpatient clinicians, community teams and hospitals.
On our roadmap, admissions preparation aims to reduce avoidable delays and help programs use their staffed capacity well.
Approved quotation
Approved resultContext and source
03How we start
Four stepsStart with the work that matters most.
Meet the team
A conversation about the admissions, handoffs or summaries that cost your clinicians the most time, and the records they run on.
Scope it together
We agree on the team, the workflow, the timing and what useful looks like for your program.
Put it to work
Your clinicians use Featherglass on real work, with our team alongside them.
Review together
We look at adoption, useful outcomes and the time spent reviewing drafts, and decide what comes next.
04Questions
What your team will askQuestions your team will ask.
Does Featherglass replace our EHR?
No. It works alongside the systems you already run. Your team brings in what it already has, outside records included, and Featherglass gives back drafts and summaries your clinicians review and edit. Ask about EHR integration.
Our EHR already has AI. Why add Featherglass?
Many EHRs and documentation tools now summarize and exchange records, and that helps. Featherglass is built for the work that still takes your team hours in complex behavioral health: turning a long outside history into an intake your clinicians can review, and carrying a whole course of treatment into the summary the next team needs. We can look at that together on your own workflows.
Who reviews what Featherglass drafts?
Your clinicians. Notes and summaries start as AI-generated drafts that your clinicians review and edit, with supporting source material there to check.
How do you handle privacy and 42 CFR Part 2?
Featherglass is HIPAA compliant, with AES-256 encryption in transit and at rest, and our 42 CFR Part 2 policies shape every feature. Read our security and privacy approach.
Can our security team review it first?
Yes. Request security documents for your review. There's no need to book a meeting first.
What does getting started involve for our staff?
A defined workflow, the clinicians who handle it, and a shared view of what useful looks like. We scope it with you so the time it asks of your team is clear up front.
Do you work with community behavioral health organizations?
Yes. Community behavioral health organizations, including CCBHCs, coordinate among outpatient clinicians, community teams and hospitals every day, and that coordination is the work Featherglass is built for.
Let's talk
Meet the team · twenty minutesBring us your hardest transition.
Meet the Featherglass team. See the platform on the admissions, handoffs and summaries your clinicians handle now, or bring a harder workflow you haven't solved yet.