Clinician-reviewed
Clinicians review and edit AI-generated drafts.
Notes and summaries start as drafts. Clinicians correct, rewrite or remove anything before they use them.
Security and privacy
HIPAA · 42 CFR Part 2Built for the strictest records in medicine.
Behavioral health records carry the strictest privacy rules in medicine. Featherglass is designed around them, and clinicians review and edit what the platform drafts.
01Principles
How the product behavesClinicians stay in control of the record.
Supporting sources
The source material is there to check.
Reviewers can open the supporting source material a draft draws on, the sessions and documents behind it.
Permission-aware
Access follows the clinician's role.
What each person can see and share inside your organization follows their role and permissions.
02Safeguards
Stated plainlyHow records are protected.
Our safeguards, stated plainly. Supporting documents are available to security reviewers on request.
HIPAA compliance
Featherglass is HIPAA compliant. Supporting HIPAA compliance documentation is available on request.
Encryption
AES-256 encryption in transit and at rest.
Privacy
Our privacy policy explains how we handle sensitive information. Detailed privacy and security policies are available on request.
Access
What each person can see and share follows their role and permissions.
SOC 2
Ask about SOC 2 and we'll tell you where we are and what we can share.
Business Associate Agreement
Awaiting confirmation of availability.
AI governance
Awaiting the approved statement.
AI data handling
Awaiting approved wording on how AI providers handle information and permitted data use.
Engineering access
Awaiting the technical team's approved wording on protections that keep development staff from viewing PHI, including through feedback.
Retention and deletion
Awaiting approved wording.
0342 CFR Part 2
Substance use disorder recordsDesigned for Part 2 from the start.
Records of substance use disorder treatment are protected by 42 CFR Part 2, with consent requirements of their own. Our Part 2 policies shape every feature we build.
More advanced consent management, including separate consent for substance use disorder records, is part of our planned patient permissions portal.
04Security review
For IT, security and privacy teamsRequest security documents.
For teams reviewing Featherglass. Tell us what you need and we'll confirm by email what is available and how to access it. No sales meeting needed.
Let's talk
Meet the team · twenty minutesBring us your hardest transition.
Meet the Featherglass team. See the platform on the admissions, handoffs and summaries your clinicians handle now, or bring a harder workflow you haven't solved yet.